Managed Endpoints (Windows & macOS)
Provisioned, secured, and kept current.
- Zero-touch setup, imaging, and policy baselines
- EDR/AV, disk encryption, local admin control
- Patching, driver/firmware updates, health monitoring
- Asset tracking, warranty status, lifecycle & refresh
EDRPatch MgmtEncryptionAsset Inventory
Network & Wi-Fi
Segmented, documented, and monitored.
- Firewall policy, VLANs, VPN/SD-WAN, guest networks
- AP placement, coverage tuning, and roaming
- Labelled patch panels, Cat6 termination & testing
FirewallVLANsVPN/SD-WAN
Servers & Storage
On-prem or hybrid, with change control.
- AD/DNS/DHCP, file/print, virtualization (Hyper-V/VMware)
- NAS (Synology/TrueNAS), shares/permissions standards
- Firmware, patching, alerting, capacity planning
ADVMsNAS
Printers
Fleet standards and predictable uptime.
- Driver/package baselines, print server or direct IP
- Maintenance, firmware, and RMA/vendor coordination
- Industrial/handheld units (Epson, JetStamp/Reiner)
Fleet PolicyFirmwareRMA
Mobile Devices (iOS & Android)
MDM enrollment and controls for field teams.
- App policy, email/security profiles, conditional access
- BYOD/COBO programs, lost device lock/wipe
- Zero-touch provisioning and replacements
MDMConditional AccessBYOD
Identity, Email & Collaboration
Standardized access across Microsoft 365 or Google Workspace.
- User provisioning/deprovisioning and group policy
- MFA, SSO, conditional access, phishing protection
- Mail hygiene, archiving, retention & eDiscovery
M365GoogleMFA/SSO
Media
Standard kits, tidy cabling, one-touch join.
- Displays/projectors, speakers, cameras, mics, DSPs
- Zoom/Teams Rooms profiles and presets
- Labeling, diagrams, and handover docs
MSP Coverage Across All Devices
Operations
- 24×7 monitoring & alerting, ticketing & SLAs
- Vendor management, RFO/RCA & change logs
- Procurement, asset catalog, warranty tracking
Protection & Continuity
- Backup & DR (endpoint, server, SaaS)
- Security baselines, CIS-style hardening
- Compliance support (policies, retention)